Effective Date: July 10, 2025

Client hereby accepts the foregoing estimate for Florida Property Wash Inc (hereinafter, Royal Tide Property Wash residential and commercial exterior products and services, including pressure washing, soft washing, roof cleaning, paver sealing and other associated cleaning/sealing services Royal Tide Property Wash and agrees to this Customer Agreement (collectively with Estimate, the Agreement with Royal Tide Property Wash as of the Agreement Effective Date.

 1. Scope and Provisioning of Royal Tide Property Wash.

Royal Tide Property Wash shall provide Client with the Royal Tide Property Wash services included in the Estimate. Royal Tide Property Wash shall provide the Royal Tide Property Wash services at the property described in the Estimate Property in accordance with the terms and subject to the conditions set forth in this Agreement. Service will be scheduled by Royal Tide Property Wash at its convenience. Given unknown circumstances such as traffic, weather conditions and competing priorities, Royal Tide Property Wash is unable to provide exact arrival times, but will notify Client in the event a project needs to be rescheduled.

2. Client Responsibilities.

2.1 Client shall provide Royal Tide Property Wash, its employees, and representatives access to the Property to accomplish the Royal Tide Property Wash services. This responsibility includes providing access prior to, on, and following the date of service for assessment, provisioning, and follow-up visits or remediation. Royal Tide Property Wash will endeavor to provide advance notice of such access requests, but, the aforementioned visits may be done with little to no notice.

2.2 Client shall provide Royal Tide Property Wash advance notice in writing of any surfaces or areas on the Property that are sensitive to Royal Tide Property Wash, including cleaning solutions used therein, and/or present hazards or dangers to Royal Tide Property Washs employees and representatives.

2.3 On the date of service, Client shall provide Royal Tide Property Wash use of residential/commercial water source(s) via outdoor spigots or inlet line(s) from a backflow preventer on the Property.

2.4 On the date of service, Client shall ensure the following preparations occur prior to Royal Tide Property Wash's arrival: i. Doors and windows shut completely, properly sealed, and watertight; ii. Pet droppings removed from areas on Property where technicians and equipment will be used; iii. Outside electrical outlets and fixtures are shut off at the breaker level; iv. All persons at Property, including children and pets are secured indoors; and v. Places surrounding and adjacent to area on Property to be serviced by Royal Tide Property Wash are cleared of sensitive materials including, but not limited to rugs, doormats, outdoor furniture, cushions, plants, and vehicles.

2.5 We uphold the highest industry standards for glass cleaning tools and methods but must inform and educate its customers about the inherent risk of scratches when cleaning glass. Given the facts below, we cannot be held  liable for glass scratches. Minuscule glass particles may exist on  the pane surface. This flaw is common for tempered or hurricane-proof glass often installed in Florida. During a normal cleaning process, these glass fines can break off and cause hairline scratches. Removal of paint, adhesives, calcium deposits, or construction debris may require the use of scrubbing pads or scrapers, which increases the risk of scratched glass, and is a separate service from standard window  cleaning. When cleaning glass to remove calcium deposits, some brands of tinted or soft glass may be micro-scratched with vinyl buffing pads. Pre-existing scratches may be visible or apparent after the glass is cleaned

3. Invoicing and Payment.

Estimates in excess of $1000 require a fifty percent (50%) percent deposit at time of acceptance. Unless otherwise agreed by the parties in writing, final payment in full is due upon the completion of the Royal Tide Property Wash Services included in the Estimate (deposits, if any, will be credited from the final payment amount due). Royal Tide Property Wash accepts payment via check, ACH or credit. If paying via credit, Royal Tide Property Wash accepts payment through a credit card processor link, which carries a 3.5% fee to paid by Client. Checks should be made payable to Royal Tide Property Wash.

4. Late Payment, Billing Disputes, & Failure to Pay.

If payment is not received by Royal Tide Property Wash upon completion of project,  Royal Tide Property Wash reserves the right to charge a late fee equal to the lesser of the maximum interest rate permitted by law or 1 1/2 percent per month for the total amount not timely paid. Royal Tide Property Wash charges a $50.00 fee for each NSF check, ACH bounce back, or credit card bounce back. Acceptance of late or partial payments (even if marked Paid in Full or with other restrictions) shall not waive any of Royal Tide Property Wash reserve right to collect the full amount of Client charges for the service. Client agrees to reimburse Royal Tide Property Wash for reasonable attorneys fees and other costs associated with collecting delinquent or dishonored payments and/or disputed invoices.

5. Cancelation.

Cancelation by Client following the Effective Date of this Agreement will result in a ten percent (10%) fee Cancelation Fee based on the total amount of the Estimate. A Cancelation Fee is due at time of cancelation and Client hereby authorizes Royal Tide Property Wash to charge/debit authorized payment account for any such Cancelation Fee. Cancellation by Client shall include Royal Tide Property Wash inability to provide Royal Tide Property Wash Services due to Clients breach of this Agreement or any of the terms and  conditions set forth herein. Royal Tide Property Wash, in its sole discretion, may terminate this Agreement in whole or in part, at any time, without cause by providing written notice to Client. Absent the return of any unused deposit, Royal Tide Property Wash will not be liable to Client for compensation, reimbursement, or damages of any kind in connection with Royal Tide Property Wash termination or suspension of the Agreement.

6. Warnings.

Royal Tide Property Wash takes precautions to keep both its employees and representatives safe and avoid causing damage to the Property. However, due to various reasons including but not limited to poor maintenance, neglect, age, wear and tear, and building material type, damage from Royal Tide Property Wash can be inevitable. Royal Tide Property Wash provides the following, non-exclusive list of warnings, which Client acknowledges and accepts the risk thereof: (a) Utilizing chemicals to perform the Royal Tide Property Wash Services can be very effective, but comes with risk. Cleaning with chemicals creates the possibility of the Property and surrounding vegetation being negatively impacted, including but not limited to staining, discoloration, corrosion, and vegetation death; (b) Shingle and concrete surfaces naturally suffer granular loss over time. Algae and other biological growths may exacerbate such loss. Areas affected by granular loss will become more visible after cleaning due to the removal of the organic matter that was covering it; (c) Surfaces such as walls and pool cages that have been exposed to sun are susceptible to oxidation. Any existing oxidation, flaws, or blemishes on the Property may become more visible and/or noticeable after Royal Tide Property Wash Services are provisioned; (d) House/Wall washing services will include basic window cleaning, which may leave water spots. Royal Tide Property Wash suggests Client remove window screens for a more effective wash, but this does not guarantee water spots or will not occur; (e) Stripping of previous sealant from pavers and/or driveway settings is an extensive process with multiple risks involved;

7. Exclusions and Limitations.

Royal Tide Property Wash is not responsible for remediating and/or damages arising out of or related to the following: (a) Areas beyond 28-foot ladder capability (b) Preexisting damage or conditions, including but not limited to, damages or deterioration to paint, wood, trim, windows, screens, landscaping, electrical, irrigation, asphalt, concrete, or roofing; (c) Damages that occur due to improper maintenance, neglect, sealing, or low-grade building materials; (d) Insects (including wasp and hornet) and bird nests; (e) Ill effects to substrates; (f) Moving or adjusting location of furniture, planters, or other items; (g) Oxidation removal (from gutters, vinyl, metal, etc.); (h) Uncovered, faulty, or improperly sealed outlets, open windows, window spotting, water intrusion, or leakage; (i) Vine remnant and removal; (j) Paint splatters; (k) Stains, such as those from tree droppings, fertilizers, iron in irrigation water, oil or other vehicle fluids, car wash residue, mud wasps, etc.; (l) Paint/stain runs or fading; or (m) Fogging with multi-pane windows or bad seals.

8. Client Media Use.

Client agrees to grant Royal Tide Property Wash permission to use photos, videos, reviews, or descriptions of the Property (Client Media) for any and all purposes, including  but not limited to advertising. Client shall not be compensated for usage of Client Media.

9. DISCLAIMER OF ALL WARRANTIES.

ROYAL TIDE PROPERTY WASH MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AN EXPLICITLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE (EVEN IF SUCH PURPOSE OR USE WAS MADE KNOWN), OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE OR ANY WARRANTY THAT ROYAL TIDE PROPERTY WASH WILL MEET THE CLIENTS REQUIREMENTS OR THAT ROYAL TIDE PROPERTY WASH WILL BE WITHOUT FAILURE OR DELAY, EXCEPT AS EXPRESSLY PROVIDED HEREIN.

10. LIMITATION ON DAMAGES.

ROYAL TIDE PROPERTY WASH SHALL NOT BE LIABLE TO CLIENT OR TO ANY THIRD PARTIES FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES RELATING TO OR ARISING FROM THE Royal Tide Property Wash SERVICES. THE FOREGOING LIMITATION OF LIABILITY INCLUDES, WITHOUT LIMITATION, THE COST OF PROCURING SUBSTITUTE OR REPLACEMENT SERVICES, EQUIPMENT OR COMPONENTS, DAMAGES BASED ON LOSS OF REVENUES, PROFITS, OR BUSINESS OPPORTUNITIES AND SHALL APPLY WHETHER OR NOT Royal Tide Property Wash HAD OR SHOULD HAVE HAD ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, THAT SUCH DAMAGES MIGHT BE INCURRED AND REGARDLESS OF THE LEGAL BASIS, INCLUDING TORT, USED FOR SUCH CLAIM.

11. LIMITATION ON LIABILITY.

UNDER NO CIRCUMSTANCES SHALL THE TOTAL LIABILITY OF Royal Tide Property Wash TO CLIENT FOR ALL CLAIMS ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT OR Royal Tide Property Wash EXCEED, IN THE AGGREGATE, THE TOTAL DOLLAR AMOUNT OF SERVICES CONTEMPLATED IN THE ESTIMATE. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF CLIENTS REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.

12. Dispute Resolution.

Client agrees to first attempt to negotiate in good faith to resolve any claim or dispute of Client that in any way concerns this Agreement or the provision of Royal Tide Property Wash (collectively or each individually a Client must send a written description of its Claim to Royal Tide Property Wash by email to [email protected] to start the review process with Royal Tide Property Wash. A written description must include specific information regarding the precise nature of the Claim, the facts giving rise to such Claim, the desired resolution, and other facts Client deems relevant. Royal Tide Property Wash shall have forty-five (45) days to investigate and respond to the Claim. ANY CLAIMS FOR CONSTRUCTION DEFECTS ARE SUBJECT TO THE NOTICE AND CURE PROVISIONS OF CHAPTER 558, FLORIDA STATUTES. CLIENT AND Royal Tide Property Wash ACKNOWLEDGE AND AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR PARTICIPATION AS A PLAINTIFF OR AS A CLASS MEMBER IN A CLASS ACTION.

13. Service Description.

Statements or descriptions concerning the Royal Tide Property Wash or the Agreement, if any, by Royal Tide Property Wash or its employees or others are informational only and do not modify or amend or otherwise change this Agreement. By signing this Agreement, Client acknowledges that it is has not relied on any such statements, promises, or representations, if any, and waives any rights or claims arising therefrom.

14. Modifications.

Except as provided in this section, this Agreement may not be modified or changed except in writing signed by both Client and Royal Tide Property Wash. Handwritten changes to the Agreement or any Addenda/Amendments thereto by Client shall not bind Royal Tide Property Wash.

15. Assignment.

Client may not assign any rights under this Agreement without the written consent of Royal Tide Property Wash. Royal Tide Property Wash may assign the Agreement at any time without notice. Such assignment by Royal Tide Property Wash shall not invalidate or render void any contract between Royal Tide Property Wash and Customer. This Agreement shall be binding upon the heirs, successors and permitted assigns of the parties and inure to their benefit. Any attempted assignment in violation of the foregoing restrictions shall be void.

16. Choice of Law.

Florida law governs this Agreement without regard to principles of conflicts of law to the extent such principles or rules would require or permit the application of the laws of any other jurisdiction, and each Party irrevocably submits to the exclusive jurisdiction of the federal courts of the United States of America located in the Middle District of Florida, Tampa Division, or the courts of the state of Florida, located in Sarasota County, Florida, in any suit, action, or proceeding involving this Agreement.

17. No Waiver.

Royal Tide Property Wash failure to require or enforce strict performance by Client or any provision of the Agreement or to exercise any right under the Agreement shall not be construed as a waiver or relinquishment of Royal Tide Property Wash right to assert or rely upon any such provision or right in that or any other circumstance.

18. Counterparts & Electronic Signature(s).

The Agreement may be executed in one or more counterparts, each of which will be deemed to be an original copy of the Agreement and all of which, when taken together, will be deemed to constitute the same agreement. The exchange of copies of the Agreement and of signature pages by facsimile or .PDF transmission shall constitute effective execution and delivery of the Agreement as the parties and may be used in lieu of the original Agreement for all purposes. Signatures of the parties transmitted by facsimile or .PDF shall be deemed to be their original signatures for all purposes. Signatures and documents electronically transmitted shall be binding and as valid as originals.

19. Severability.

If any provision of the Agreement shall be held or made invalid by a court of competent jurisdiction, statute, or rule, or shall be otherwise rendered invalid, the remainder of this Agreement shall not be affected or rendered unenforceable thereby.

20. Survivability.

The provisions of this Agreement that, by their nature and content, must survive the completion, rescission, cancelation, termination, or expiration of the Agreement in order to achieve the fundamental purposes of the Agreement (including, without limitation, those provisions such as dispute resolution, disclaimer of warranties, and limitation of damages/liability), shall so survive and continue.

21. Entire Agreement

The Agreement, including the Estimate constitute the entire agreement concerning Royal Tide Property Wash between the parties and supersede all prior agreements, understandings, statements or proposals concerning Royal Tide Property Wash, including representations, whether written or oral. The language contained in any purchase order, invoice, acknowledgement form, or other ordering document or communication from Client that is not specifically accepted by an authorized officer of Royal Tide Property Wash in writing shall not vary the Agreement. The parties hereby waive all such language and agree that any such language shall not be enforceable between the parties.

BY EXECUTING THIS AGREEMENT AND/OR RECEIVING Royal Tide Property Wash SERVICES, CLIENT ACKNOWLEDGES THAT IT HAS READ, UNDERSTANDS, AND AGREES TO BE BOUND BY ALL OF THE TERMS OF THE AGREEMENT,